FAQs

FAQs

Size Guide

PAKER BONT Sizing Guide

How do I find my correct size?

Are Pakerbont shoes true to size?

What if the shoes don't fit?

Ordering & Payment

How do I place an order?

What payment methods do you accept?

Is my payment information secure?

When will my card be charged?

Shipping & Delivery

Where do you ship from?

What shipping carriers do you use and where do you ship to?

How much does shipping cost, and how long will delivery take?

Will I have to pay customs duties or import taxes?

How can I track my order?

Products & Craftsmanship

What makes Pakerbont shoes "handmade"?

What kind of leather do you use?

Are the soles leather or rubber?

Can I request customizations or special orders?

Care & Maintenance

How should I care for my leather shoes?

Can I resole my Pakerbont shoes?

Returns, Exchanges & Warranty

What is your return and exchange policy?

How do I initiate a return or exchange?

Do you offer a warranty?

My shoes arrived damaged or defective. What should I do?

Bun Park

Founder & CEO

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